Choose the Service Type That Is Correctly Matched with One

question 51

Multiple Choice

Choose the service type that is correctly matched with one of its key characteristics.

• A)Service factory-facilities and equipment represent a large proportion of total costs.
• B)Service shop-there is a low degree of customer interaction.
• C)Mass service-transactions are very varied from customer to customer.
• D)Professional service-transactions tend to be fairly standardized.

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Definitions:

World Court

A commonly used term for the International Court of Justice, which adjudicates legal disputes and issues advisory opinions on international legal matters.

Corporate Financial Scandals

Refers to major instances of misrepresentation, fraud, or unethical behavior by companies or their representatives, often leading to legal action and significant financial losses.

Enron

An American energy company that became infamous for its bankruptcy and the scandal resulting from its fraudulent accounting practices.

Corporate Corruption

Unethical practices by individuals in power within corporations, often involving bribery, embezzlement, or manipulation of financial statements.