Suppose That You Are the General Manager of a Hotel

question 28

Multiple Choice

Suppose that you are the general manager of a hotel.For which of the following issues would you first seek help from an operations manager in your firm?

• A)Our prices seem to be too high.
• B)Customers' complaints are rising.
• C)We need a new insurance policy.
• D)We are running out of cash.

---

Definitions:

Nonexperimental Design

A research approach that lacks the manipulation of an independent variable, making it difficult to determine cause and effect relationships.

Causation

The act or process of causing something to happen or exist; the relationship between cause and effect.

Cohesiveness

Cohesiveness in a group involves the strength of the bonds among its members, influencing the group's unity and effectiveness in achieving goals.

Observational Methods

Research strategies that involve systematically watching behaviors in natural settings and recording what is seen in an objective manner.