Physical Goods Can Be Differentiated from Services in the Operations

question 8

Multiple Choice

Physical goods can be differentiated from services in the operations management process by:

• A)Longer lead times and they can be inventoried.
• B)More capital-intensive and shorter lead times.
• C)More labor-intensive and longer lead times.
• D)More expensive and easier to control.

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Definitions:

Virtual Teams

Virtual teams consist of individuals who work together from different geographic locations and rely on electronic communication for collaboration.

Knowledge Transfer

The process of sharing or disseminating knowledge from one part of an organization to another, or amongst individuals.

Decreased Productivity

A decline in work output or the efficiency with which output is produced, often signaling issues within processes or team dynamics.

Stereotypes

Oversimplified and generalized beliefs or ideas about a particular group of people, which often do not reflect their actual diversity and complexity.