Examlex
List the links in the Service-Profit Chain.
Behavior Modification
A therapeutic approach that seeks to change undesirable behaviors through the use of reinforcement and punishment.
Conditioning Techniques
Methods used in behavioral psychology to teach or modify behaviors through the use of rewards or punishments.
Maladaptive Behaviors
Actions or tendencies that are counterproductive to oneself or others, often developed as coping mechanisms for dealing with stress or trauma.
Extinction
The process by which a species, family, or larger group of organisms ceases to exist.
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