Efforts Directed at Changing Demand Patterns on a City Bus

question 18

True/False

Efforts directed at changing demand patterns on a city bus should be aimed at cross-training individual employees.

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Definitions:

Negative Reinforcement

A behavioral conditioning technique that involves the removal of an unpleasant stimulus to increase the likelihood of a desired behavior.

Positively Valued

Something that is regarded or esteemed highly in a positive manner by a group or individual.

Work Outcomes

Work outcomes refer to the results or outputs generated from the efforts and activities of employees or teams within an organization.

Avoidance

A strategy or approach aimed at preventing an issue or situation from occurring.