A Good Example of a Service Poka-Yoke Is a Surgeon

question 21

True/False

A good example of a service poka-yoke is a surgeon whose surgical instrument trays have indentations for each instrument.

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Definitions:

Alfred North Whitehead

A British philosopher, logician, and mathematician, best known for his work in process philosophy and his development of the metaphysical theory known as process theology.

Management

The process of dealing with or controlling things or people, often within an organizational context.

Leadership

The act of guiding or influencing a group towards achieving its goals.

Honesty

The quality of being truthful, trustworthy, and sincere in actions and words.