Which of the Following Is NOT a Common Educational and Promotional

question 41

Multiple Choice

Which of the following is NOT a common educational and promotional objective in service settings?

• A)Build awareness and interest in an unfamiliar service or brand.
• B)Reposition a service relative to competing offerings.
• C)Familiarize customers with service processes in advance of use.
• D)Encourage trial of competing products.
• E)Recognize and reward valued customers.

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Definitions:

Social Brain Theory

The theory that human brain evolution and its size are primarily driven by social complexity and the demands of social interactions.

Collective Unconscious

A term coined by Carl Jung, which refers to structures of the unconscious mind shared among beings of the same species.

Human Brain

The central organ of the human nervous system, responsible for processing sensory information, regulating bodily functions, and enabling cognition and emotional responses.

Evolutionary Theory

A scientific explanation regarding the biological changes and speciation events that occur over generations, based on natural selection.