Which of the Following Is NOT a Communication Task for Which

question 8

Multiple Choice

Which of the following is NOT a communication task for which marketers use the Internet?

• A)Promoting consumer awareness and interest.
• B)Providing information and consultation.
• C)Facilitating two-way communications with customers through e-mail and chat rooms.
• D)Enabling customers to place orders.
• E)Reducing service demand through electronic tracking.

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Definitions:

Law of Effect

A psychological principle stating that behaviors followed by positive outcomes are likely to be repeated, while those followed by negative outcomes are less likely to be repeated.

Negative Reinforcement

The process of increasing desired behaviors by removing or avoiding a negative stimulus.

OB Mod

Stands for Organizational Behavior Modification, which is a technique used to improve productivity and behavior in the workplace by applying principles of behavioral psychology.

Reinforcement Schedules

In behavioral psychology, plans or timetables for when and how often reinforcement for a desired behavior is given.