Why Might a Firm Want to Abandon a Customer? What

question 11

Essay

Why might a firm want to abandon a customer? What are some of the signs that a firm would be better off "firing" a customer?

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Definitions:

Costs

Costs represent the monetary value required for the production of goods or services, including expenses related to materials, labor, and overhead.

Timeliness

The quality of occurring at a favorable or useful time, especially in the context of making decisions or taking actions without unnecessary delay.

Ethical Soundness

The quality of being morally correct and making decisions based on strong ethical principles and reasoning.

Ethical Standards

Guidelines that dictate the conduct considered acceptable and morally right in a professional or organizational setting.