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Tom tends to be ignorant about technological advancements. He was reluctant to own a smartphone even when they were well established and familiar in the market. However, Thomas slowly got used to the idea of a smartphone when his job demanded him to be connected to the office network all the time. Thomas is most likely to fall under which of the following categories of customers?
Ideal Self
Ideal self refers to the person that an individual aspires to be, encompassing their goals, values, and aspirations.
Neuroticism
A characteristic of personality defined by feelings of mood swings, nervousness, melancholy, concern, and unhappiness.
Introversion
A personality trait characterized by a focus on internal feelings rather than external sources of stimulation, often involving the preference for solitude or small groups.
Extraversion
A personality trait characterized by outgoingness, high energy, and engagement with the external world.
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