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Which of the Following Is the Final Step in the Five-Step

question 62

Multiple Choice

Which of the following is the final step in the five-step chain reaction on which the philosophy of total quality management (TQM) is based?


Definitions:

Misrepresentations

False statements or lies that can affect contracts and agreements, leading to possible legal action for rescission or damages.

Economic Duress

A situation where a person or entity is forced to enter into an agreement or transaction due to financial pressure or threats.

Disproportionately Small

Referring to an amount or share that is significantly less than what is considered fair or equal in comparison to others.

Opinion Statements

Expressions that communicate personal beliefs, views, or evaluations, rather than objective facts.

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