CRM Software Often Includes the Use of Database Marketing Tools

question 1

True/False

CRM software often includes the use of database marketing tools to learn more about the customers and to develop strong firm-to-customer relationships.

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Definitions:

Thin Client

A type of computer that does not have all the ports and components (such as a hard drive) of a traditional PC. It includes basic applications, meets minimum requirements for the selected OS, and has network connectivity.

Thick Client

A computer that can run its applications and perform most tasks independently without needing constant communication with a server.

Minimal Applications

Software applications designed with the minimum necessary features to perform their intended functions, often emphasizing simplicity and efficiency.

POTS Line

Plain Old Telephone Service line refers to the standard telephone service provided over traditional copper wires carrying analog voice data.