List Three Key Ingredients Required to Successfully Design And/or Implement

question 26

Essay

List three key ingredients required to successfully design and/or implement a CRM program.

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Definitions:

Signaling

Taking some action to establish credibility despite possessing private information; a way to reduce adverse selection.

Reputation

The widespread belief about the character, qualities, and behaviors of an entity or individual, which can influence economic transactions and relationships.

Used-Car Dealers

Businesses that focus on selling pre-owned vehicles to consumers, often offering trade-in options.

Independent Events

Two or more events where the occurrence of one event does not affect the probability of the others.