Managers Often First Assume Poor Performance of Subordinates to

question 60

Multiple Choice

Managers often first assume poor performance of subordinates to

• A)inadequate training.
• B)poor motivation.
• C)external constraints.
• D)lack of ability.

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Definitions:

Upward Communication

The flow of information from subordinate levels to superior levels in an organization's hierarchy.

Downward Communication

The flow of information from higher levels of an organization's hierarchy to the lower levels, often for directives, updates, or feedback.

Active Listening

A communication technique involving giving full attention to the speaker, understanding their message, and providing appropriate feedback.

Processing

The series of actions or steps taken in order to achieve a particular end, often relating to the handling or management of information or materials.