The Nurse Manager on the Obstetrical Unit Is Adopting Total

question 2

Multiple Choice

The nurse manager on the obstetrical unit is adopting Total Quality Management (TQM) . Which characteristics are associated with TQM? Note: Credit will be given only if all correct choices and not incorrect choices are selected. Select all that apply.

• A) Boundaryless collaboration
• B) Involve the total organization
• C) Focus on client
• D) Identify key processes
• E) Use quality tools and statistics for measurement

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Definitions:

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Eight Binary Digits

Often referred to as a byte, the fundamental unit of digital data storage.

Byte

A unit of digital information that most commonly consists of eight bits, representing a single character of data in most computer systems.