An OB Manager Discusses a Nurse's Performance with the Chief

question 20

Multiple Choice

An OB manager discusses a nurse's performance with the chief nurse officer (CNO) . The CNO learns the nurse has had multiple client and physician complaints that the manager investigated and for which counseling was provided. The behavior continues even though the nurse has received verbal and written warnings. Which course of action would be most appropriate at this time?

• A) Issue a written warning from the CNO.
• B) Place the nurse on suspension pending a new investigation into the complaints.
• C) Terminate the nurse.
• D) Transfer the nurse to another department under another manager.

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Definitions:

Genes

Units of heredity made up of DNA that determine characteristics of living organisms.

Nature-Nurture Issue

A debate concerning the relative importance of an individual's innate qualities ("nature") versus personal experiences ("nurture") in determining or causing differences in physical and behavioral traits.

Psychological Traits

Enduring characteristics or behaviors that define an individual's personality.

Physical Traits

Observable characteristics of an organism, such as hair color, body shape, and other features determined by genes.