A New Triage Area Has Been Built in the Emergency

question 3

Multiple Choice

A new triage area has been built in the emergency department, causing conflict between the nurse manager and the nurses who think the design is not "user friendly." After repeated complaints, the nurse manager asks maintenance to change the arrangement of the room. What is the most important reason this change occurred?

• A) The complaints motivated the nurse manager to make the change to increase unit effectiveness.
• B) The room design was uncomfortable for the nurses, which convinced the nurse manager to change the design.
• C) The nurse manager was afraid the nurses would refuse to work in the room so the room had to be changed.
• D) The nurses would keep complaining so the nurse manager changed the room to stop the griping.

---

Definitions:

Mobile Communication

The exchange of information through mobile devices, such as smartphones and tablets, allowing for communication regardless of location.

Collaboration

The action of working with someone to produce or create something.

Mobile Devices

Portable computing devices such as smartphones and tablets that have wireless internet capabilities.

Collaborative Writing

The act of two or more people working together to produce a written document.