A Healthcare Organization Is Using the Quality Concepts of Lean

question 19

Multiple Choice

A healthcare organization is using the quality concepts of lean thinking and decentralization as part of their redesign efforts. Which initiatives would this organization undertake? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

• A) Any changes to processes in the facility will be approved at the vice-president level.
• B) Nurses who have made more than five medication errors in the last 12 months will be terminated.
• C) Outcome data will be analyzed to identify successful interventions.
• D) The primary focus will be on a few major initiatives.
• E) Previous quality improvement efforts may or may not be discarded.

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Definitions:

Retreat

The act of withdrawing or moving back, often used in the context of strategic withdrawals in military operations or as a means of finding peace and quiet.

Self-Monitoring

The practice of attentively observing one's own behavior and responses in various situations to adjust them in order to achieve desired outcomes.

Low

Refers to a position, level, or figure that is less than average or normal; often associated with quantity, quality, or degree.

Nonreactive

Describes a substance or material that does not chemically react under a set of given conditions.