The Nurse Manager Has Established a Program That Recognizes a Different

question 20

Multiple Choice

The nurse manager has established a program that recognizes a different staff member each month for contributions to client care. As a result, overall staff productivity and the number of client compliments have increased. This is an example of which concept of organizational theory?

• A) Span of control
• B) Line authority
• C) Hawthorne effect
• D) Adhocracy