A Nurse Manager Has Identified That a Major Time Waster

question 23

Multiple Choice

A nurse manager has identified that a major time waster is the amount of time spent on the telephone each day. Which strategy would help reduce this time?

• A) Answer the phone, "Hello, how are you?"
• B) Send all calls to voice mail.
• C) Use email for potentially troublesome issues.
• D) Set a specific block of time to return calls.

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Definitions:

Accrued Revenues

Revenues earned by a company for goods or services provided but not yet billed or received by the end of the accounting period.