The Nurse Manager Tries to Resolve Conflict Between Two RNs

question 27

Multiple Choice

The nurse manager tries to resolve conflict between two RNs. Which actions should the manager take first?

• A) Allow the nurses to work out the problem.
• B) Ignore the issue.
• C) Use active listening with each nurse.
• D) Meet with each nurse separately.
• E) Bring the nurses together and ask them to explain the problem.

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Definitions:

Machine-Hours

A measure of the amount of time a machine is utilized during the production process, often used in cost accounting to allocate expenses.

Job-Order Costing

A costing method used to accumulate costs associated with a specific batch of products or job, allowing for detailed tracking of production expenses.

Overapplied Overhead

A situation where the allocated manufacturing overhead cost is more than the actual overhead incurred.

Manufacturing Overhead

Refers to all the indirect factory-related costs incurred from manufacturing a product that cannot be directly traced to a specific product.