The Nursing Supervisor Is Assessing a Unit That Has Received

question 13

Multiple Choice

The nursing supervisor is assessing a unit that has received several written complaints. The nurse manager seems overwhelmed and stressed trying to address many client situations. The charge nurse is trying to help everyone at once. Based on this assessment, what might this supervisor conclude? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

• A) The nurse manager is inexperienced and needs time to adjust.
• B) The unit culture may foster distrust and poor communication among staff.
• C) Client complaints are usually an indicator of a larger unit problem.
• D) Nurses on the unit are in need of additional training and skills.
• E) The unit is short staffed.

---

Definitions:

Parallel Processing

The ability of the brain to simultaneously process incoming stimuli of differing quality.

Means-End Analysis

A problem-solving technique that involves breaking down the problem into smaller, more manageable parts and addressing each part to reach the overall goal.

Spontaneous Language Development

The natural way in which children acquire language without formal instruction.

Cerebral Cortex

The wrinkled surface area (gray matter) of the cerebrum.