Jeff Thinks Older Workers Are Slow and Less Reliable

question 143

Multiple Choice

Jeff thinks older workers are slow and less reliable. As section manager in the factory, he gives Gus (a man in his early 60s) all the routine, less important, and boring jobs. Gus resents the work assignments he is given and has little motivation to get things done quickly or very well. Jeff sees Gus's slow work habits and tells his friends that Gus proves his belief about older workers is correct. Jeff has engaged in a

• A) self-fulfilling prophecy.
• B) primacy effect.
• C) situational attribution.
• D) self-serving bias.

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Definitions:

Minor Objections

Smaller or less significant concerns expressed by a potential buyer, often seen as easier to overcome in the sales process.

Traffic Lights

Devices positioned at road intersections and pedestrian crossings used to control the flow of traffic and ensure safety.

County Government Official

An elected or appointed individual responsible for administering local government policies and functions at the county level.

Hopeless Objection

A type of sales objection that appears insurmountable, often signaling that the prospect perceives the barriers as too significant to overcome.