Turnover Rate Refers to

question 60

Multiple Choice

Turnover rate refers to

• A)the number of absences that employees demonstrate.
• B)the permissible number of absences set by a company's absence culture.
• C)the number of employees quitting their jobs.
• D)the number of inquiries that salespeople convert to orders.

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Definitions:

Supplies

Materials or items used in the operation of a business or needed to provide services.

Unsought Product

Products that consumers do not actively seek out to buy, and may purchase only out of necessity or unforeseen need, such as emergency services or life insurance.

Shopping Products

Goods for which consumers will spend time and effort to compare quality, price, and perhaps style between different sellers before making a purchase.

Impulse Purchases

Unplanned buying decisions made by consumers on the spot, often triggered by emotions or the strategic placement of products.