Which of the Following Is Not an Example of an Advanced

question 8

Multiple Choice

Which of the following is not an example of an advanced empathy technique?

• A)Helping clients make the implied explicit
• B)Helping clients make connections that may be missing
• C)Sharing with the client your gut instincts about what's going on
• D)Sharing educated hunches based on empathic understanding

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Definitions:

ISO Certification

Conformance with a rigorous set of international quality standards.

Quality Benchmarks

Standards or points of reference against which products, services, and processes are measured to gauge their level of excellence.

Strict Conformity

The rigorous adherence to established rules, norms, or standards within a group or society.

Total Quality Management

Managing with an organization-wide commitment to continuous improvement, product quality, and customer needs.