External Failure Costs Occur ________ a Defective Product Makes Its

question 45

Multiple Choice

External failure costs occur ________ a defective product makes its way to the customer,while internal failure costs occur ________ a defective product makes its way to the customer.

• A)before,before
• B)before,after
• C)after,before
• D)after,after

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Definitions:

Leadership Style

The manner and approach of providing direction, implementing plans, and motivating people within organizational settings.

Organizational Norms

Shared expectations and standards that guide behavior and interactions within an organization.

Adherence

The act of following or being in compliance with rules, guidelines, or instructions.

Authentic Leaders

Leaders who are self-aware, transparent, and ethical, who prioritize long-term values over short-term gains, and inspire trust and loyalty in followers.