You Can Become a More Effective Conversationalist by

question 22

Multiple Choice

You can become a more effective conversationalist by

• A) focusing on the other person instead of yourself.
• B) following the Golden Rule--give to others what you would like them to give to you.
• C) using nonverbal cues to communicate your interest in the other person.
• D) doing all of these.

Identify the key aspects and components evaluated during the lending process, including the 5 Cs of lending.

Recognize the sources that provide data to credit bureaus and the duration such information is reported.

Know the rights of consumers when a credit application is denied and the procedural steps to follow thereafter.

Understand the obligations of creditors and credit bureaus in handling consumer complaints, billing disputes, and identity theft situations.

---

Definitions:

Financing Activity

This refers to the transactions and events that involve raising capital and repaying investors, such as issuing equity or debt.

Cash Dividends

Payments made by a corporation to its shareholder members. It is the share of profits and retained earnings that the company pays out to its shareholders.

Interest Payment

A payment made to a lender by a borrower in exchange for the use of borrowed money, typically calculated as a percentage of the principal.

Accumulated Depreciation

The cumulative depreciation of an asset up to a single point in its life, reflecting the asset's loss in value due to wear and tear, age, or obsolescence.