CRM Stands For

question 7

Multiple Choice

CRM stands for:

• A) Customer Relationship Metrics.
• B) Customer Recall Monitoring.
• C) Customer Relationship Marketing.
• D) Customer Relationship Management.

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Definitions:

Courses of Action

Different strategies or plans that an entity can choose to undertake in response to various scenarios or problems.

Quick Ratio

The quick ratio, or acid-test ratio, measures a company's ability to pay its short-term liabilities with its most liquid assets.

Inventory

The merchandise or stock that a business has on hand to sell to customers.

Activity Ratios

Financial metrics that measure how efficiently a company utilizes its assets to generate sales or revenue.