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Josh works in the HR department of AmPro Inc. He was recently promoted to a managerial role. In the context of the Society for Human Resource Management (SHRM) competency framework, which of the following skills does Josh most likely have to build to succeed in his new role?
Stylistic Differences
Variations in the manner of expression or execution that distinguish individuals, cultures, or periods in art, writing, music, etc.
Effective Listening
The active process of hearing, understanding, and responding to spoken messages, crucial for communication.
Long-Term Memory
The phase or type of memory responsible for the storage of information over an extended period.
Passive Listening Techniques
Approaches to listening where the listener does not actively engage or provide feedback to the speaker.
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