Examlex
In extinction, the conditioned response is completely forgotten, as if it had been erased.
Customer Value
The perception of what a product or service is worth to a customer versus the cost of obtaining it, taking into consideration both tangible and intangible factors.
Lifetime Value Management
The practice of maximizing the revenue a company can earn from a customer over the entirety of their relationship with the company.
Customer Relationship Management
A strategic approach to managing a company’s interactions with current and future customers, leveraging data analysis to improve business relationships and drive sales growth.
Quality
The measure of a product's or service's overall characteristics and performance in meeting customers' expectations.
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