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Instructions for the following question(s)
For the Variables line, write the numbers 1 to 4. To the right of the four numbers, write the four variables. To the left of the four numbers, write the answers to each variable from the Situational Communication Model that represents the style to use based on the variable. Fill in the Communication Style, Behavior, and Action Taken lines with the appropriate answers.
Variables:
Communication Style:
Behavior:
Action Taken:
Situational Communication. Your coworker, Chris, usually does an excellent job. However, the work Chris is doing has slipped lately. You are concerned because it is affecting your work as well. You think Chris has a family problem, and you know Chris does not like to be told what to do. As a situational communicator, you should do what?
Slacking Off
The act of reducing effort or avoiding work altogether.
Cognitive Dissonance
The psychological distress felt when an individual has two or more opposing beliefs, ideas, or values at the same moment.
Attribution Theory
The theory that we explain someone’s behavior by crediting either the situation or the person’s disposition.
Social Behavior
Refers to how individuals interact with each other within a society, encompassing both cooperative and competitive actions.
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