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Instructions for the following question(s)
Write the first step in the coaching model, followed by what you would say to Chris. Write steps 2 to 4, followed by what you would say for each step.
Coaching. Your employee, Chris, is a clerical worker. Chris uses files, as do the other ten employees in the department. The employees all know that they are supposed to return the files when they are finished so that others can find the files when they need them. Employees should only have one file out at a time. You noticed that Chris has five files on the desk, and another employee is looking for one of them.


Definitions:

Controllable Margin

The portion of a company's profit that can be affected or controlled by management decisions, excluding fixed costs and other uncontrollable factors.

Average Operating Assets

The average value of the assets used in the course of business operations over a specific period, utilized to generate revenue.

Contribution Margin

Contribution margin is the amount by which the sale of a product exceeds its variable costs, indicating the portion of sales revenue available to cover fixed costs and generate profit.

Return on Investment

A measure used to evaluate the efficiency or profitability of an investment, calculated as the return (net profit) divided by the cost of the investment.

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