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Table 10.2
-Use the dichotomous key in Table 10.2 to identify a gram- negative rod that ferments lactose and uses citric acid as its sole carbon source.
Supplier Performance Index
A quantitative measure used to assess and compare the performance of suppliers, based on criteria such as quality, delivery, and responsiveness.
Supplier Activity Costs
Expenses associated with activities performed by suppliers, including procurement, delivery, and payment processing.
Customer Retention
A metric or strategy focused on keeping existing customers engaged and continuing to buy from a business over time.
Loyalty Cards
Tools used by retail businesses to reward customers for their repeated business, often through points, discounts, or benefits.
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