Which of the Following Statements Is NOT True

question 27

Multiple Choice

Which of the following statements is NOT true?

• A)Satisfied employees increase customer satisfaction and loyalty.
• B)Satisfied employees are more prone to absenteeism.
• C)Organisations with more satisfied employees tend to be more effective.
• D)The relationship between job satisfaction and turnover is stronger than between job satisfaction and absenteeism.

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Definitions:

Standardization

The making of identical interchangeable components or products.

Creativity

The ability to produce original and unusual ideas, or to make something new or imaginative.