The Business Head at Solaris Services Was Alarmed by the Finding

question 40

Multiple Choice

The business head at Solaris Services was alarmed by the finding of a recent survey conducted in-house which revealed that most employees were dissatisfied with their work.He holds a meeting with various department heads to identify ways to stem the brewing discontent.One manager suggests providing employees with greater training opportunities.What assumption is the manager making?

• A)Employees feel that their efforts are not being adequately recognised by the management.
• B)Employees are highly skilled and value economic rewards over and above opportunities for growth.
• C)Employees are stifled by the degree of centralised control and bureaucracy within the organisation.
• D)Employees feel that their employer does not value them enough to make investments in them.

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Definitions:

Incremental Income

Additional income generated as a result of a particular business decision or action.

Direct Costs

Expenses that can be directly linked to the production or sale of a specific product or service.

Indirect Costs

Expenses that are not directly attributable to a specific project, product, or activity but are necessary for the general operation of a business, such as utilities or administrative salaries.

Processing Further

The decision-making process regarding the continuation of product development or production beyond designated stages, considering additional costs and benefits.