Case 10.1​ ​

question 7

Multiple Choice

Case 10.1​
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Antonio's company has an employee orientation program;has an extensive employee performance review program;and encourages managers to praise,write letters of appreciation for jobs well done,and take the time to listen to their employees.Years ago,the company began a positive reinforcement program.Managers were initially reluctant to support the program because they expected employees to begin demanding pay raises.But the company kept working at it,and eventually the program was accepted.Then,in order to increase quality and productivity,assembly-line workers were paid based on piecework for each acceptable component that they built.When the incentive programs were first introduced,employees competed with each other,teamwork was destroyed,and interpersonal relations dropped to an all-time low.Now the incentive programs and other positive reinforcement programs seem to be working.However,due to cutbacks in management levels and increasing work demands,managers are finding it harder and harder to determine which employees most deserve recognition.
-Refer to Case 10.1.The managers' initial resistance to the positive reinforcement program is an example of which barrier to positive reinforcement programs?​

• A) ​Preoccupation with self
• B) ​The "Too Busy" Syndrome
• C) ​Misconceptions about positive reinforcement
• D) ​Failing to identify commendable actions

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Definitions:

Secure Base

A concept in attachment theory referring to the emotional and physical safety provided by a caregiver, enabling individuals to explore and interact with their environment confidently.

Harry Harlow

A psychologist known for his research on maternal separation, dependency needs, and social isolation experiments on rhesus monkeys.

Attachment

An emotional bond that forms between individuals, critical to personal development and psychological health.

Artificial Mothers

Refer to experimental or surrogate mother figures used in psychological studies to explore attachment, comfort, and emotional security in infants.