Case 4.1 ​Bill Is Concerned About Tim's Self-Esteem.Tim's Attitudes About Himself Have

question 43

Multiple Choice

Case 4.1
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Bill is concerned about Tim's self-esteem.Tim's attitudes about himself have begun affecting his work.Tim is just consumed with the fear of failure.He keeps telling himself that he's a failure,there's no use trying,and he can't do any better.Bill says to Tim,"It's good that you know what you can and can't do;that helps you be more realistic about life.You just need to think of these matters in positive terms rather than hating yourself."
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Bill manages Tim by telling him that he appreciates his hard work.Bill points out the things Tim does well and regularly explains to Tim that he expects great things of him.After a few weeks,Tim begins to perform more effectively and his fear of failure decreases.Bill further takes Tim "under his wing" and begins to advise him on professional behavior,gives him time to explain ideas and his concerns,and even becomes an advocate for Tim with Bill's boss.
-Refer to Case 4.1.What strategy is Bill referring to when suggesting that Tim has the right idea,and he just needs to adjust it for a positive effect?​

• A) ​Increasing self-awareness of strengths and weaknesses
• B) Developing an expertise​
• C) Developing an external locus of control​
• D) Taking responsibility for his decisions​

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Definitions:

Telecommunication Technology

The hardware and software technologies used to transmit information over distances through electronic means, including telephone, radio, and internet.

Teleprospecting

The process of using telephone calls to identify and qualify potential leads or sales opportunities, typically as a preliminary step before more in-depth sales activities.

Business Needs

Requirements that must be met for a company to achieve its objectives, often including resources, technologies, and specific strategies.

Observation Method

A research technique where data is collected through direct visual or auditory observation of subjects in their natural environment or settings.