The Use of E-Mail​

question 27

Multiple Choice

The use of e-mail​

• A) ​offers greater message privacy than normal written correspondence.
• B) ​is effective in building rapport.
• C) ​is always the quickest way to communicate.
• D) ​has accelerated the pace of exchanging information.

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Definitions:

Hawthorne Effect

The effect that researchers themselves may have on an experimental group. The effect is named after an organizational study in which employees were found to be responding to the perceived interest of management rather than to the experimental condition itself.

External Validity

The extent to which the results of a study can be generalized to other situations, populations, or time periods beyond the study itself.

Diffusion

In experimental design, the problem of a treatment effect spreading from group to group as people communicate.

Treatment Effect

The difference in outcomes between a group receiving an intervention and a control group in an experimental study.