The Hawthorne Studies Contributed to the Development of Interpersonal Relations

question 49

Multiple Choice

The Hawthorne studies contributed to the development of interpersonal relations through the discovery​

• A) ​of the characteristics of effective managers.
• B) ​that breaking jobs into specialized tasks increased worker productivity.
• C) ​of the informal organization network that exists among workers.
• D) ​that workers need training to be effective in their jobs.

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Definitions:

Services

Services like accounting, banking, cleaning, consulting, education, insurance, professional knowledge, medical care, and transportation that cannot be physically touched.

Goodwill

An intangible asset on a company's balance sheet that represents the premium paid over the fair market value of the acquired assets in a business acquisition.

Tangible Capital

Physical assets that are used in the operating activities of a business, such as buildings, machinery, and equipment.

Economic System

The organized way a country allocates resources and distributes goods and services in the national community.