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Marketing Intelligence Increases Potential Value of a Customer Who Has

question 15

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Marketing Intelligence increases potential value of a customer who has a positive customer service experience.


Definitions:

Finished Goods

Products that have completed the manufacturing process but have not yet been sold or distributed to customers.

Job Order Cost System

An accounting system that accumulates costs for each individually customized job, useful in manufacturing or service settings where work is undertaken on a specific order basis.

Lawyer Time

The hours spent by an attorney on legal work for a client, often billed by the hour.

Copying Charges

Fees associated with reproducing documents, images, or other materials, typically using a photocopier or printer.

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