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The Most Important Step in Phone Interviews Is Capturing the Data

question 43

True/False

The most important step in phone interviews is capturing the data in a software program that codes and tabulates responses from open-ended questions.


Definitions:

Certainty Effect

In decision making, the greater weight given to definite outcomes than to probabilities.

Reactance Theory

A psychological theory suggesting that people have a negative reaction to restrictions on their personal freedoms, often resulting in a motivation to regain those freedoms.

Status Quo Bias

The preference to keep things the way they are rather than change.

Dispute

A disagreement, argument, or debate, often between people or groups with opposing viewpoints.

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