Lee,the Head Nurse in ER,has Attempted to Meet Jillian,one of Her

question 3

Multiple Choice

Lee,the head nurse in ER,has attempted to meet Jillian,one of her staff RNs,for several days to discuss concerns about Jillian's relationships with her team members.Lee hopes to offer Jillian coaching so that Jillian's relationships can be more satisfying with her team members.Each time Lee and Jillian set a time to meet,Jillian phones in sick.In this situation,Lee and Jillian are demonstrating:

• A) Similar conflict management strategies.
• B) Escalation of conflict.
• C) Avoidance and compromise strategies.
• D) Competing and compromise strategies.

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Definitions:

Centration

The tendency, especially in young children, to focus on one aspect of a situation while neglecting other relevant aspects.

Play-Doh

A pliable dough used for creative play, primarily by children, allowing for the molding and crafting of shapes and figures.

Centration

Centration is a term from cognitive psychology describing a tendency to focus on one aspect of a situation while neglecting others, common in early childhood development.

Conservation

A cognitive ability, identified by Jean Piaget, that allows a person to understand that certain properties of objects remain the same despite changes in the object's form or appearance.