Patient Perceptions Are Useful In

question 5

Multiple Choice

Patient perceptions are useful in:

• A) Determining disciplinary actions in QI.
• B) Establishing the competitive advantage of QI decisions.
• C) Establishing priorities among possible changes to care identified in QI.
• D) Establishing blame for poor-quality care.

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Definitions:

Profitability

The financial metric that measures the degree to which a business or activity yields profit or financial gain.

Quarterly Return

The Employer’s Quarterly Federal Tax Return, a form submitted to the IRS every 3 months that summarizes the federal income and employment taxes withheld from employees’ paychecks.

Revenue

The total income generated from goods sold or services provided by a business, which can be before or after any deductions are made.

Expenses

Money spent or cost incurred in an entity's efforts to generate revenue, representing the cost of doing business.