Which Term Best Describes How a Technician Should Deal with Customers

question 3

Short Answer

Which term best describes how a technician should deal with customers?
[ passive | aggressive | assertive | defensive ]

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Definitions:

Locomotion

The capacity or act of moving from one place to another, utilizing various bodily movements across different species.

Hominoid Fossil

A fossil belonging to the Hominidae family, which includes modern humans, their direct ancestors, and other close relatives.

Bipedalism

The ability to walk upright on two legs, a key trait in human evolution that distinguishes humans from most other primates.

Human Evolution

The lengthy process of change by which people originated from apelike ancestors, involving biological, physical, and genetic developments.