Which of the Following Does Not Engage in Channel Design

question 53

Multiple Choice

Which of the following does not engage in channel design?

• A) Manufacturers
• B) Wholesalers
• C) Retailers
• D) Producers
• E) Facilitating agencies

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Definitions:

Downselling

Downselling involves offering a lower-priced alternative to a product or service a customer is considering, aiming to make a sale when the original item is beyond the customer's budget.

Upselling

A sales technique where a seller invites the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.

Analytical CRM

A type of Customer Relationship Management (CRM) focused on capturing, interpreting, and analyzing customer data to improve decision-making and customer relationships.

Customer Behavior

The study of how individual customers, groups or organizations select, buy, use, and dispose of goods, services, ideas, or experiences.