All of the Following Are True for Services as Compared

question 3

Multiple Choice

All of the following are true for services as compared to goods except:

• A) Little or no inventories are required to offer services.
• B) Supervisions for services is more specialized.
• C) Emphasis on quality is greater.
• D) Service costs are more standardized; therefore, pricing is easier.
• E) Value is more difficult for consumers to determine.

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Definitions:

Obedience

A form of social influence where an individual follows the directives of an authority figure or the rules of society.

Norms

accepted standards or expectations that regulate behavior within a group or society.

Milgram's Studies

Milgram's studies were groundbreaking experiments conducted by Stanley Milgram in the 1960s to explore obedience to authority, demonstrating that people are willing to follow directions from an authority figure even to the extent of inflicting pain on another person.

Electric Shocks

A form of physical stimulation or punishment involving the application of electrical current to the body.