Suppose You Are Salesperson for a Sales Force Automation Consulting

question 70

Multiple Choice

Suppose you are salesperson for a sales force automation consulting company. After working with a potential customer for several weeks you determine that a lower-cost and lower margin solution is best for your customer. Although a more expensive and higher margin system will work, by recommending the lower-cost solution you are demonstrating:

• A) Dependability
• B) Knowledge
• C) Likeability
• D) Customer orientation
• E) Expertise

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Definitions:

Vroom-Jago Leadership Model

A decision-making framework that suggests leadership effectiveness is a function of the leader's ability to assess the importance of participation and the distribution of power in decision-making processes.

Core Leadership Styles

The fundamental approaches to leadership, such as autocratic, democratic, and laissez-faire, that influence how a leader directs or guides a team.

Sell

The act of exchanging a product or service for money.

Consider

To think carefully about something, typically before making a decision or forming an opinion.