Which of the Following Training Topics Does Not Include Information

question 17

Multiple Choice

Which of the following training topics does not include information that will help salespeople earn trust?

• A) Company policies
• B) Competitive knowledge
• C) Product knowledge
• D) Developing customer relationships
• E) All of the above will help salespeople learn how to earn trust.

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Definitions:

Accrual Basis

An accounting method where revenue and expenses are recorded when they are earned or incurred, regardless of when cash is exchanged.

Cash Collections

The process of gathering all cash receipts and payments, including from sales, financing, or investment activities.

Credit Customers

Customers who purchase goods or services on credit, with an agreement to pay at a later date.

Cash Disbursements

The outflow of cash for the purpose of payment, often documented for accounting purposes.