Steve Is a New Salesperson for XYZ Computer Co

question 29

Multiple Choice

Steve is a new salesperson for XYZ Computer Co. and is responsible for business-to-business sales. Transferring from the engineering staff, Steve knows better than any other salesperson the technical specifications and performance statistics of the computers he sells. Unfortunately, Steve is relatively unfamiliar with how businesspeople use the computers on a day-to-day basis. Steve needs to work on his ____ knowledge.

• A) Product
• B) Competitor
• C) Technical
• D) Market and Customer
• E) Company

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Definitions:

Caudillo

A military or political leader in Spanish-speaking countries, often associated with dictatorship or authoritarian rule.

Francisco Franco

A Spanish general who ruled over Spain as a military dictator from 1939 until his death in 1975, following the Spanish Civil War.

Gulags

Gulags were a system of forced labor camps established by the Soviet Union, used to detain political prisoners and criminals, notorious for their harsh conditions and violations of human rights.

Show Trials

Public trials in which the judicial authorities have already determined the guilt of the defendant, typically used as a political instrument.