Knowledge Tools Salespeople Must Have to Explain Their Firm's Promotional

question 23

Short Answer

Knowledge tools salespeople must have to explain their firm's promotional programs are referred to as ___________knowledge.

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Definitions:

Tone

In linguistics, the quality of a sound, especially in speech, that expresses a particular meaning or emotion; in music, the specific quality or pitch of a sound.

Airpuff

A burst of air directed towards a specific target, often used in psychological experiments to study blink reflexes or other sensory responses.

Extinction

In the field of behavioral psychology, the phenomenon where a learned response gradually becomes less frequent and ultimately vanishes because the previously associated stimulus is not presented alongside the original, unconditioned stimulus anymore.

Classical Conditioning

A process of learning through which two stimuli are habitually paired; the response, initially drawn out by the second stimulus, is eventually evoked by just the first stimulus.